The Public Service Commission for each state establishes the deposit and fees policy for that state. They also regulate the fee amounts and deposit interest rate. The following is a description by state of these policies.

Residential Deposit
A deposit may be waived for a new Customer if:
  • The Customer can supply the Company with a good letter of credit
  • A qualified Guarantor signs for the Customer
If a deposit is required, it will be equal to 2 times the average monthly charge for the specific premise. Payments for deposit can be made in 4 installments.

Commercial Deposit
A deposit for a Small Commercial will be equal to 2 times the average monthly charge for the specific premise and can be made in 4 installments.
A deposit for a Large Commercial will be equal to 2 times the highest monthly charge for the specific premise and must be paid at the time service is requested.

Miscellaneous Charges

Kansas Other Service Charges

Penalties
Residential accounts have a 25-day due date and are assessed a 2% penalty if not paid by the due date.
Commercial accounts have a 15-day due date and are assessed a 2% penalty if not paid by the due date.

Deposit Interest
Interest on deposits will be paid in December at a rate of 0.82%. Interest payments are applied annually to the customer's account and appear as a credit on the customer's bill. Interest rates are reviewed and established by the Commission each year.